Create a case, shape the outcome, finish work. One platform, every step empowered.
WHAT WE BELIEVE
We do not want to build another chat. Daily work often needs more finesse than a back-and-forth conversation.
We do not aim to replace people. Neither do we think this is possible for every task without sacrificing quality. Automating some tasks may be possible, but the key question is: How do we get there?
More features do not always mean more value. More AI does not always mean faster and better outcomes.
This is why we’re building Riskflow Cases. A calm workspace for your team. We want to empower daily work and allow a safe transition to meaningful automation.
THE DESK APPROACH
Three principles. One way of working — from the first question to a clear next step.
Make sense of the inquiry. Bring the right context together and see what needs your attention.
Help me understand ↗ 02
Work through the details. Turn your knowledge and reviewed findings into an outcome.
Help me work it out ↗ 03
Decide what happens next. Close the case or send it for approval, with your work kept together.
Help me proceed ↗BEFORE THE FIRST STEP
Start where the work already happens. Bring an email, a task, or a document into Riskflow Cases. Each inquiry becomes a case in your dashboard.
See what needs your attention, what’s waiting for input, and what’s awaiting approval.
No integration needed. Start with copy & paste. Add email, Jira, or API triggers later, when your team is ready.
WHERE EVERY CASE STARTS
A use case describes work your company already does: what happens today, what to watch for, and which utilities help. Start with our library of common use cases, then add the ones your team still handles by hand.
When a case opens, Riskflow Cases detects its use case and brings in as much AI support as it can. The more Riskflow Cases learns from how your team resolves it, the closer the use case moves to full automation.
YOUR WORK. FOUR PHASES.
From the first question to the next step.
Explore the phases through illustrative cases.
01 INQUIRY
Read the inquiry alongside its annotations. Riskflow Cases Intelligence brings suggested tags, criticality, and relevant findings into the same editor.
02 UTILITY
Utilities are optional. The case and its use case determine which tools help: a risk analysis for a product review, a CVSS score for a vulnerability report, an AI scorecard for a new AI system, or no utility at all.
Add statement…
Also write this as Email reply ▾
Dear Sir or Madam,
Thank you for your inquiry regarding Global Income Plus 2029. To complete our review, please provide revised product information that removes the risk-free claim and clearly states the potential for capital loss.
Please also clarify whether redemption before maturity is possible and specify any applicable discounts or exit costs. We will continue our assessment once we receive this information.
Kind regards,
Your service team
03 OUTCOME
Outcomes are the source of truth for every action that follows. Gather your results here as clear statements, each traced to the finding that justifies it.
Keep your outcome statements as bullet points for documentation. Or choose an output format you can use for your next action, like an email reply.
04 ACTION
Save and copy the outcome, send it to a connected integration, or ask a colleague for approval.
Explore the path to automationYOUR TEAM SETS THE PACE
Start by supporting the people and workflows you already have. The path to automation begins with their expertise—not with replacing it.
Your team understands, shapes the outcome, and decides. Riskflow Cases supports their work and keeps the context together.
When you choose, use those reviewed decisions to inform the workflow. Agents prepare the outcome; your team reviews and approves.
For workflows you trust, choose to let agents resolve cases within agreed boundaries. Your team monitors the work and handles exceptions.
WORK WITH YOUR AI
Let your agents prepare and submit cases. Let Riskflow Cases fact check them as a judge, or be the judge and quality gate on your own.
MCP/API
BRING THE MISSING CONTEXT TOGETHER
Everyone talks about integrations as if they’re already in place. But the transition to fully integrated workflows takes time and careful adjustments to keep things safe. We’re building that bridge with Riskflow Cases: start with minimal setup and integrate at a pace that’s comfortable for you. A case may need input from several colleagues, a reply from a client, or documents and data from outside your company.
Riskflow Cases will make that coordination easier: request the missing information from internal and external people, and keep their replies together with the case.
The workflow waits until the required responses and data have arrived—even when they come back at different times. The case keeps its context and progress, ready to be worked on again rather than started over.
REGULATORY COMMUNITY Coming soon
Across financial institutions, teams often work through similar regulatory challenges. We’re building a community where they can exchange practical experience directly and build on what others have learned.
The aim: less duplicated effort, faster orientation, and more focused use of specialist advice where it adds the most value.
Follow the regulatory topics and discussions relevant to your work.
Ask questions, explore practical approaches, and exchange perspectives across institutions.
BUILT AROUND YOUR TEAM
Every inquiry has its own requirements. Riskflow Cases brings the relevant guidance and the right people into the case at hand.
Bring your context alongChoose predefined or company-specific use cases, complete with descriptions, guidelines, templates, and important steps.
A FOUNDATION FOR TRUST.
Sensitive work needs clear safeguards. From the first inquiry to the final response, keep your information protected and your team in control.
Private by design. Clear by default.
EU hosting. Separate customer environments. No training of shared AI models on your case data.
Role-based permissions and encryption for data in transit and at rest.
Activity logs make important changes and decisions visible to authorised reviewers.
GOOD TO KNOW
No. Riskflow Cases is a workspace for understanding inquiries, shaping outcomes, and deciding what happens next—not just logging and routing tickets. It brings the context, tools, and reviewed findings into the work itself.
No. Start with copy & paste, without connecting a single system. Add integrations later, when they make sense for your team and workflow. You choose the pace.
A workspace is an isolated area where a team brings together its cases, files, integrations, settings, and members. It lets you group related work—for example, by team, department, or business function—while keeping each group’s context and setup separate.
A LITTLE SUPPORT. A LOT MORE CLARITY.
Your expertise, with Riskflow Cases Intelligence alongside.
A Riskflow Cases you want to come back to.
